Shipping & Delivery Policy

At The Cake Atelier, we are dedicated to delivering delicious cakes and sweet treats to your doorstep with care and efficiency. Please review the following information regarding our shipping and delivery policies to ensure a smooth and delightful experience.

Order Processing

• Order Fulfillment: Orders are typically processed within 1-2 business days of receipt. Please note that processing times may vary during peak seasons.
• Confirmation: Once your order is processed, you will receive a confirmation email with your order details and tracking information.

Shipping Options

• Standard Shipping: We offer standard shipping for all orders. Delivery times may vary based on your location and the selected shipping method.
• Express Shipping: If you require expedited delivery, we also offer express shipping options for an additional fee.

Delivery

• Delivery Areas: We currently deliver to select areas. Please check our delivery coverage on the checkout page before placing your order.
• Delivery Time: Delivery times vary based on your location and the shipping option selected. You can track your order using the provided tracking information.
• Recipient Availability: To ensure a successful delivery, please make sure someone is available to receive the package at the provided delivery address.

Shipping Fees

Shipping Costs: Shipping fees are calculated based on the delivery location, package weight, and shipping method selected during checkout. The shipping cost will be displayed before you finalize your order.

Order Tracking

• Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
• Tracking Updates: You can track your package in real-time to stay informed about the estimated delivery date and time.

Contact Us

If you have any questions or require assistance regarding shipping and delivery, please contact our customer service team at contact@thecakeatelier.ca. We are here to help ensure your order reaches you on time and in perfect condition.

Thank you for choosing The Cake Atelier for your sweet moments!